Essential Questions to Ask Your In-Home Care Provider Before Signing
Finding the perfect in-home care facility to assist your loved one is an important task that many find challenging. Where do you start? There are so many factors to consider that it is easy to overlook the key details that are important to notice when choosing an in-home care provider. In addition, it’s no wonder why many become overwhelmed with so many in-home care companies to choose from!
Shockingly, according to IBIS World, there are “There are 452,589 Home Care Providers businesses in the US as of 2022, an increase of 4.9% from 2021.” This is a good thing because it means those in need can receive the in-home care they deserve. However, with so many options, it can be difficult for the average person to narrow down which in-home care provider is the best fit for their needs.
With their website delivering paragraphs of technical information along with images of happy and healthy clients, it’s tempting to take any in-home care company at face value. However, digging deeper and asking any in-home care provider the right questions (that may not be represented on their FAQ page) is important to the health and happiness of your loved one!
Check out our top suggested questions you should ask any in-home care provider to gain an understanding of their work ethic and company culture:
What does your onboarding process look like?
Having a process for which they onboard new clients and determine a course of action is essential. The in-home care provider in question should have a quick response to how they analyze a client’s situation and medical history to guide their care practices.
In addition, it is important for in-home care providers to consult the client’s family members and their doctor to ensure they have a full perspective of the level of care that is needed. After all, you know your loved best! Therefore, your thoughts and opinions are valuable.
What happens if my loved one’s health changes for the worse?
All reputable in-home care facilities should have a workflow for when they notice a client’s health changing. For example, Green Pastures Home Care routinely reevaluates the health and mental wellbeing of their clients to ensure the care they are providing is the most updated and beneficial. A quality in-home care company will have staff members on hand at various levels of expertise to step in and assist in the case of deteriorating health.
Who will be coming to the home to take care of my loved one?
Not only should all in-home care providers hire professionals who are licensed and experienced in the field, but they should also be conducting background checks and drug screenings. In addition, especially if the caregiver is offering transportation services, their driving history should be checked to ensure they are responsible behind the wheel.
Who should I call and contact if I have any questions or issues?
First off, if the in-home care provider balks at this question, that should be a red flag. Any quality company will take responsibility for their employees, and so they should be willing to provide the contact information of a member of authority in case any issues arise. They should be able to give you the name and number of the person you can contact for any questions or concerns. By providing you with this information, they’ll be exuding confidence in their services.
Ready, Set, Contact Us!
What are you waiting for? Now that you are equipped with the most telling questions you should ask your in-home care provider, it’s time for you to reach out to a company. After all, the sooner you get your loved one quality care, the better!
Here at Green Pastures Home Care, we are ecstatic to answer any of your burning questions about our in-home care services, our professionals, our process, and even payment options. Please feel free to Contact Us at any time or check out our Frequently Asked Questions (FAQs) section!
