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Five Qualities of an Excellent In-Home Care Provider

The day has come for you to hire an in-home care provider. Whether you have a loved one who needs routine caregiving or you are anticipating that you will need in-home care after a surgery, the weight of hiring the right professional can be heavy on your shoulders.

After all, the health and happiness of your loved one or yourself will be in the hands of this company! While all in-home care companies are launched by passionate individuals who enjoy helping others, it is important to keep an eye out on a few key qualities to ensure they are upholding their standards.

The company description of in-home care providers is very similar across the board across most companies. However, that doesn’t mean all in-home care companies are created equal! From varying levels of professionalism to carrying the right insurance, review these five qualities to look for in an excellent in-home care provider:

Licensed and Insured

Any in-home care company should be able to provide proof or reassurance that they carry the correct licenses for the services they provide. After all, only licensed companies are technically allowed to advertise their in-home care services. In addition to being licensed, it is also crucial for an in-home care company to be fully insured.

As defined by Forbes, “Workers compensation insurance pays for medical bills, lost wages and other costs if an employee is sick or injured due to their job. General liability insurance, on the other hand, protects your business when there are claims against you for bodily injury, property damage, and advertising injury.” As you can see, worker’s compensation and liability insurance are there to protect everyone involved (the worker, the company, and you)!

Upbeat and Friendly Staff

Observe how the caregiver and even the in-home provider office staff treat you and your loved one. Are they happy to be there helping your loved one? Do they show up on time? Do they exude care and compassion for your loved one?

How the staff members and caregivers of an in-home care provider carry themselves is a big indicator of the type of care you can expect to receive. If someone is showing up late with a sour or standoffish attitude, that’s not a good sign.

On the flip side, caregivers arriving on time and with a cheerful and “I can do that” attitude is a great indicator of quality service. The person taking care of you or your loved one should be willing to do whatever it takes to provide quality care!

Professional in All Aspects

When we discuss professionalism, we’re talking about “the way you carry yourself, your attitude and the ways you communicate with others” in the work setting (UMASSGlobal). So, in the context of an in-home care provider and caregiver, we’re referring to how they interact with the client and family members in addition to their demeanor about their role.

While it is a good sign for a caregiver to relate to their clients, they should demonstrate pure professionalism in the language they use and their mannerisms while speaking and taking care of a client. In addition, qualities such as showing up on time, abiding by company rules, and maintaining a kind perspective are all essential for in-home caregivers.

Would You Like More Advice?

Our Green Pastures Home Care team of professionals are happy to speak with you about the qualities you should look for in an excellent in-home care provider! Reach Out to us today to speak with a professional. We are committed to offering you the most updated information within our industry; follow our In-Home Care Blog for ongoing advice!