More About Green Pastures Home Care
We understand that choosing an in-home care company for a loved one is an important job. Not only do you want to make sure that the caregivers watching over your loved one have the necessary credentials, but you also want reassurance that they offer care with compassion.
As a company, we are thorough in making sure we are well-prepared to offer excellent care to each of our clients. In addition, our Green Pastures Home Care professionals come with impressive resumes of experience and expertise. It is our pleasure to answer any questions you may have to ensure you trust our mindset, philosophy, and approach.
Feel free to browse our Frequently Asked Questions (FAQs); for further questions, please Reach Out to us or give us a call at (704) 944-5504. We are here to answer any questions you may have to make your job in choosing an in-home care company an easy one.
FREQUENTLY ASKED QUESTIONS
We carry complete worker’s compensation and liability insurance for your peace of mind and ours. In addition, we are appropriately licensed through the North Carolina Department of Health and Human Services.
In short, Home Health is quite different from Home Care. Home Health involves certified nursing assistants (CNAs) coming to your home to help you with achieving activities of daily living (ADLs) such as taking care of personal hygiene or light cleaning. On the other hand, Home Health is normally prescribed by a medical professional and lasts for shorter amounts of time (2-4 weeks). While Home Care is privately paid for, Home Health is often covered by Medicare and Medicaid, amongst other insurance types.
Certainly! There are a variety of resources people use to pay for home care, including insurance, VA Aid & Attendance, and cash. In addition, some often choose to do a reverse mortgage or perform a lease back on a home.
We are happy to help you by billing your long-term care insurance company directly. There is a process that we have to go through to ensure the bill comes directly to us, and we are happy to walk you through the steps! Of course, if the bill goes over what your insurance policy covers, the client or the Power of Attorney (POA) will need to pay the difference.
We do not force our clients or their family caregivers into a long-term contract. We do have a client service agreement, but that can be ended at any time you feel as though our services are no longer needed.
Yes! While we are not an in-home care facility, we do have an office out of which we operate. In fact, our main office is located at 10130 Mallard Creek Rd Ste 300 Charlotte, NC 28262. From this location, we conduct all business so our nurses and caregivers can provide excellent in-home care.
Of course! In fact, we take our onboarding process very seriously and go above and beyond to ensure we are hiring only the best caregivers and nurses. We make sure each of our employees hold worker’s compensation, professional liability, and general liability insurance. In addition, we conduct thorough background checks, and motor vehicle reports to guarantee we only hire the most responsible caregiving experts. Furthermore, we conduct drug screening upon hiring our caregivers.
You know your loved one the best! Therefore, we are happy to listen to any suggestions or concerns you may have to ensure we are offering only the best care for your loved one. While we pride ourselves on being experts of authority in our industry, we are also happy to take your requests and advice into consideration so that your loved one receives tailored care unique to their situation!
Here at Green Pastures Home Care, we are experienced in taking care of individuals who may go through shifts in their health. As such, we are proactive and flexible when it comes to adjusting our level of care to meet the needs of our clients. In addition, we routinely monitor our initial plan to make sure it is presently the best course of action.